Privacy Policy

Terms & Conditions

Terms and Conditions

The student/client will not be allowed to download any video class & consultation recordings.
Any issues or queries raised on the website will be addressed within three working days.
If you have booked an online consultation and fail to provide updates or remain unavailable at your scheduled time within 24 hours, you will need to rebook the consultation and make the payment again.
In case of unavailability due to unforeseen circumstances, you must officially notify us at least 24 hours in advance to reschedule your slot.
If you have enrolled in any course from an external channel, no support will be provided.
If any product is required for a course or consultation, actual shipping costs will be applicable.
Access to courses will be limited to one device only.
Support for doubts or clarifications after consultation will be valid for two months. For queries beyond this period, a new appointment must be booked.
All remedies and calculations will be provided to the best of our knowledge, but no guarantee is provided for predictions or solutions.

COLLECTION OF PERSONAL INFORMATION

When you use our services or Websites, you may be asked for personally identifiable information such as your name, address, email address, telephone number. Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

POLICY CHANGES

Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.

Contacting Us About Privacy

If you have any questions about this privacy statement, or our Web sites, you may contact us at: www.acharyalokeshdhamija.com/contact

Refund Policy

REFUNDS- Since Our courses are online video courses and it's entirely a digital content, hence we don't offer any refund on the online video (E-Learning) courses & classes. We request you to first test our demo Preview videos with course content & free Class videos & some other videos available on our YouTube channel www.youtube.com/@gurukulastro In simple terms, WE DON'T EXCEPT REFUND at Astromatics India returns and Refunds Policy.

Non-tangible irrevocable goods ("Digital products")

We do not issue refunds for non-tangible irrevocable goods ("digital products") once the order is confirmed and the login details is sent.

Duplicate Purchase

In case of double payment, due to any reason, you will get your 100% money back.

Cancellation

Please provide a valid mobile number and Valid personal email at the time of sign up & registration.

Astrology & Vastu Consultations and eLearning Recorded Courses:

We do not offer any refunds for astrology consultations & vastu consultations or eLearning recorded courses. Once the consultation or course purchase is made, the course materials are immediately available for download or access. Therefore, we cannot offer refunds for these products.

Re Consultation & follow-up

All of our consultations and remedies are based on astrology and Vastu fundamentals. We do not offer any guarantees & commitments. Please note that any expenses incurred on remedies or puja are not our responsibility.

Online Live Classes:

For live classes, we offer a 100% refund within the first two classes. If you are not satisfied with the quality of the course or it is not meeting your expectations, please let us know within the first two classes, and we will issue a full refund. After the first two classes, no refunds will be issued. If you have any questions or concerns regarding our refund policy, please contact us. We will be happy to assist you.

In case of any disputes or issues, the customer may seek the assistance of Delhi jurisdiction.

If you have any questions about our Returns and Refunds Policy, please contact us:

Terms & Conditions

Privacy Policy

Refund Policy

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